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In May HMRC announced
that they have created a new task force re-opening Operation
Gourmet. Initially they will be investigating restaurants within
London before moving to Scotland and the North West.
Operation Gourmet commenced almost a decade ago
to tackle perceived non-compliance in regards to
NIC and alleged
tax evasion around troncs in the Restaurant sector.
It is clear that there are some examples to be made in what
they are referring to as a "high risk trade sector".
You can read HMRC's
full press release
here.
Teresa Payne from
BDO says that
"Getting specialist advice early means that you can implement
any necessary remedial action, be ready for any
HMRC visit and may even highlight
the opportunity that a NIC
refund may be due. Dealing with an investigation on your own or asking for
expert help too late can be an expensive mistake."
Fourth have arranged for an afternoon session to be run by
Candey LLP to help companies better understand Troncs and
HMRC. Please see below in the
get involved section for more details and how to book a place.
Due to huge demand another session introducing metrics has been arranged,
metrics allow companies to change the measurements that are displayed on
the rota to use alternative targets and success criteria. To book a place
visit the
training section below.
Kind regards
Paul Watson
Customer Success Manager
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Success story
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Deliverance started with two food-lovers called Pat and Rohan who
decided one evening over a bottle of wine that takeaways were simply
not good enough. That night they banged their fists on tables and
declared in loud voices that they would deliver hot delicious
restaurant-quality food to people's homes because people deserved
it.
They had a passion, their friend Tash had a great name, and so it was
that in 1997, armed with one kitchen, two chefs and six bikes, Deliverance
fired up its pans and woks and started delivering.
Deliverance was an instant success - but back then 'drizzle'
was a word for rain, the most famous Jamie was Theakston and service was
something that happened in the States.
12 years later we're a nation of foodies, with dozens of books by
celebrity chefs and service is a right not a long shot. Deliverance has
amassed tons of know-how about what works. And just as importantly, what
doesn't work.
To stay ahead, Deliverance has assembled a new, fantastically experienced
team who share the Deliverance obsession: people who love blind tasting
puddings and develop sticky indexes for sticky rice, people who dream about
insulated bike boxes and 'green' packaging that still keeps food
hot and leak free...
In short, the kind of people who are dedicated to making Deliverance
as delicious as it can be.
"Being in the Success Process has been very beneficial
for Deliverance. It has enabled us to get some much needed
training on a wide variety of topics and facets of the FnB
platform. It has increased our enthusiasm for the program
and has made us less reliant on the help functionality offered
by Fourth. The new understanding that we have additionally
developed of the program has enabled us to use it in a more
efficacious and efficient fashion, which has greatly assisted
us in a number of ways."
Anna Fowler - Deliverance
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Our people
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Hi there, I'm Rachel Clements, Project Co-ordinator for the
fnb manager team. I have been with Fourth since January
2009 and in that time I've seen the company grow in size and speed.
When I started there were 97 employees and now we have around 183, and
we're still growing.
My day often consists of assisting the Project Managers. This can include
liaising with customers when the Project Managers are out of the office and
helping with any project related queries, to uploading supplier catalogues
at the beginning of the project.
I also look after the Managed Service aspect of fnb
and currently have 5 clients using my skills on a daily basis. Managed
services involves administering the Enterprise side of fnb,
processing updates of products and recipes as well as being there for any
support-related queries.
What I enjoy most about working for Fourth is the opportunities I have had to
develop my skills. In the beginning, I wasn't comfortable enough to
train customers, but as I've learnt more about the system and myself,
my confidence has improved so much that I really enjoy standing up and
training new and existing users of the system. This in turn has allowed
me to start taking on board small projects and to date I now have 13 on
the go.
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Training
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Success is running more reporting sessions this time with the fnb manager
sessions looking at management figures, variance and accounting reports. These are three
hours sessions with a maximum number of 2 spaces per customer and 16 places available per
day.
»
Reports workshop, 28 July (10:00-13:00)
The people system sessions introduces metrics. During the two hours
metrics are demonstrated, and the theories introduced. Please click on the link
below to book a place. These are two hours sessions with a maximum number of 2
spaces per customer and 16 places available per day.
»
Metrics workshop, 2 August (14:00-17:00)
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Get involved
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This afternoon session is presented by
Candey LLP,
a dynamic law firm situated in the heart of London. These
sessions gives the opportunity to share thoughts with
companies in similar positions, discussing issues that
employers face on a daily basis while being given free legal
advice from the legal team at Candey.
The session covering Troncs and HMRC will be on the 14th of
September at 5pm. »
Book now
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Best practice
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Before entering a closing stock it is best practice to check that all the
sales have imported for that period.
To check this, click on Import POS Figures and click
Verify and Process PLU Data. There should be no missing
PLU's and no Zero Cost Price PLU's.
Once these have been checked and assuming the recipes are correct
in fnb, you can be assured that the
correct stock is being taken from fnb and that POS figure on the Stock
reconciliation is correct.
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Top tips
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people system -
The ability to show employers pension contribution on employees payslip has
recently been developed. In the Payroll Module enter the Administration menu,
within Global Settings select Edit Default Payslip Settings,
scroll to bottom and tick Show employers pension contribution on
payslips.
fnb manager -
It's best to ensure all users with the same access level are on the same
Security Template and do not have bespoke settings. This will enable quicker
and more consistent updating for the future and will avoid messy user settings.
trade simple -
If waiting for a report, remember to check the email address configured on the
user profile. Click My Profile in the side menu for details. If
the report is to be sent to multiple people, use a comma/semicolon after each
e-mail address and make sure there are no spaces between them.
star chef -
No matter how many recipes you have used an ingredient in, you can replace it
with a new one with a few key strokes and without having to access every single
recipe. Not only that, if you want to do a bit of value engineering, you can use
the same tool to replace the quantity of an item with a new quantity in any group
of recipes you want to.
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Fourth Hospitality
Fourth Hospitality is the leading provider of Software-as-a-Service solutions for the hospitality industry for core cost control of labour, payroll, stock and purchasing.
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