Formed in 2002, Tragus is one of the UK's largest independently owned restaurant operators with over 285 sites across the country serving over 21 million meals every year. Their exciting portfolio of leading brands are operated as four divisions - Café Rouge, Strada, Bella Italia, and the Brasseries - with offerings ranging from inspired pizza and pasta to delicious French classics, all presented with flavour, imagination and passion.

Their vision is to be the UK's best mid-market multi branded restaurant operator by consistently delivering great food and service in distinctive and attractive restaurant surroundings. Part of their strategy is to Improve profitability through disciplined management and the use of technology and procurement initiatives. Fourth Hospitality has worked with Tragus and have retrained all of their managers on key processes within the system explaining how the support their internal policies, as well as introducing some new functionality.

"We enjoy good proactive cooperation with our training partners from Fourth Hospitality.
A recent joint project made training available for all our management team across the UK to ensure optimisation of all functions for maximum business benefit. Paul Watson and his team deliver professional, realistic training in a credible way to our Managers."

Alison Taffs
Head Of Training and Development

» Click here for the Tragus case study

Hello , I'm Carol and I have been working at Fourth for three years. Up until joining the Success Team a few months ago, I was a Project Manager delivering the fnb manager solution.

My role not only required that I understood all aspects of the system but also that I understood how people were using it and how it matched their business priorities.

Before Fourth, I worked operationally within the hospitality sector for 7 years. I loved it in the way that only someone who does it for a living can understand and I'm grateful for the insight it has given me to our clients needs.

That's what I love about the Success role, I am able to use my experience in both the operational and system practices to further enhance the users experience.

Being in the Success Team allows me to see the current system in practice and guide people in the direction that's best for them. I know what the best practices are for getting the most out of the system working in a consultative manner to find out what fits best for the customer and I truly get a thrill when I see I've made a difference.

Fourth hospitality offer a fully integrated training module allowing you to manage course content and available sessions. Each job role can have a dedicated training plan with mandatory courses with expiry and completion dates where required. As well as this there is a full appraisal system and succession planning functionality allowing you complete visibility of opportunity and staff ability. We will be running a training session on the 30th of November at 11:30 in our Covent garden office. Pay for the training and you have the module free for 6 months to trial.

» Email us to find out more

Nutrition in the hospitality industry

Improving nutrition is high on the agenda for Government and businesses. Fourth Hospitality recognises its role in supporting your business in this rapidly evolving area.

We have therefore arranged two half-day nutrition events to take place at our Covent Garden office in January.

Each event is split into two, 2 hour sessions: a primer session covering key issues in public health nutrition and their relevance to the hospitality industry. A follow-on session will provide an overview of current guidelines and legislation in relation to nutrition. It will explore the impact of future legislation for the hospitality industry. This session will include the current rationale of front of pack labelling, nutrition and allergen labelling.

The events will be on the 20th and 26th of January with the first session starting at 12:30 followed by a 30 minute break and the second session commencing at 15:00 finishing around 17:00.

» Register for the 20th of January
» Register for the 26th of January

You can attend both sessions on each day or only one if required. Please click on the link below to register your interest and state which sessions you would like to attend and how many people will be attending.

Tradesimple - Contractual price changes

If you review the prices or product list with a supplier it is best to load the changes at least one week before the changes are due to go live so that any problems with the catalogue/changes can be picked up in advance. This ensures that there will be a smooth transition when the changes go live. You are able to future date catalogues on trade simple, customers are able to approve catalogue changes with a future date. trade simple will automatically make the changes on all approved catalogue on the morning of the effective date.

After creating employees on people system there is the facility to upload documents such as scanned proof of eligibility or employee letters. This creates central visibility and assists in due diligence giving instant access to employee documentation.

You can keep a more regular check on any stock variances by using the Cyclic Stock Count. This option will allow you to check selected items and check variances mid period making it easier to identify where variances are occurring.

If there is a product that you use frequently you can add it to a market list (favourites list) by going to document search, search for the product and right clicking on the product. You will then have the option to add the product to the market list of your choice.

On the 4th of Jan 2011 VAT increases to 20%. Fourth are currently testing all our products to ensure that the switch over is seamless. We will be sending out more information over the coming weeks, but rest assured we will be ready to work with you.